Saturday, February 28, 2015

Sometimes Things Just Go Wrong

view from my hotel
Yesterday, as I was waiting from my late afternoon flight from Vancouver to Mexico City, I had an uneasy feeling.  Nothing specific…I had my boarding pass with an upgrade to Preferred Seating (worth the $40 as I had no one next to me or behind me and was given a blanket and a pillow and boarded ahead of the other economy passengers.) I was able to rest and read for the five hour flight.

The Aztecs hosted Hernan Cortés in this house. He turned out to be a bad guest.

I arrived at the airport at 10:30pm. and paid for my authorized airport taxi to take my to the Hampton Suites Hotel that I had booked through Expedia. If you are travelling in Mexico, always book a taxi in the airport or hotel if possible. When I reach my destination, I am told that the hotel does not not have my reservation and that they are full. I have my printed confirmation but there are no rooms!   What can a woman do?  I want to cry but definitely not a strategy…The nice desk clerk telephones another hotel and dispatches me to an hotel 5 blocks away. A hotel employee rolls my bags through the streets of Mexico City which are dark and almost deserted. Despite the earlier phone call, when we reach the second hotel, it is the same problem….no rooms!



The zócalo is a very big square.
The patient Hampton Suites employee and I set out in search of a third hotel The Central Zócalo hotel. 
Yes, there is a clean, bright room for me. The Balcón Zócalo restaurant looks over the square, one of the largest and certainly the oldest (Aztec times) in the world. I gave my guardian a tip and he gave me a pat on the arm as we parted. Guiding a lady of mature years through the streets of the city was probably not part of his job. At 1:30am, the desk clerk at Hampton Suites called to say that they had a room for Saturday. I am not moving.. Lo siento.

My daughter and I had a discussion earlier this week about temperaments. Some get angry, some get sulky, when I am anxious, I get irritable. None of these reactions would have solved my problem last night. I don't know whose fault the booking was (Expedia, Hampton's booking centre or the hotel) but the employees took good care of me. I was tired and I understood about 1/3 of the Spanish conversation. This can be deceiving to others because they come at me with rapid-fire Spanish and I get overwhelmed…

It is difficult when these misadventures occur but I am safe and getting used to Mexico City.

8 comments:

  1. Oh dear that is the kind of thing that might reduce me to tears....happy to hear that you are safe and settled into a nice room with a view.

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    1. The hotel is beautiful and the setting amazing so everything did turn out but I certainly felt close to tears.

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  2. Oh, I am so glad that the employees took such good care of you. Enjoy that room in Mexico City.

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    1. The staff were so kind to me that I felt badly not changing hotels for Saturday night but this room is exceptional for the same price.

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  3. I'm so glad you were looked after well by the porter and also that you found a place to rest. I had the same experience in London ten years ago, it's very upsetting when it's happening but makes a story to tell in later times.

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    1. It seems that the misfortunes that we survive become the stories of our later years. I guess that, if we trust that all will work out, our lives are richer for the "blips".

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  4. The greatest treasure of my life was living in Mexico City and learning that failed plans are the entry way to the magic of Mexico. May you always hold dear the people who stepped into your life to guide you through that doorway.

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  5. In spite of the frustration of a late night search for a hotel room, I'm glad that you were well taken care of, and everything worked out well in the end.

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